• Вакансии
  • Продукт

Heаd of B2B Product

Город: Москва
Департамент: B2B

B2B Product lead А is responsible for launching product initiatives focused on B2B partners. In this role, you will collaborate closely with senior management Commercial (Key Accounts and SME sales, marketing, operations, developers, and other cross-functional team members within the organization to ensure that our products amaze and delight our partners and clients. You also will play a key role in building up the company’s B2B product road map.

The B2B product team’s core products include:

  • Android mobile app for merchants;
  • Full suite online solutions for e-commerce partners (iframes, integration APIs, etc.);
  • Merchant cabinet;
  • SME self-registration module (partner legal onboarding and automated modules for e-commerce CMS);
  • Bitrix self-installation module;
  • APIs for offline partner onboarding, inc. APIs for integration with cash core systems, cash register systems, personnel registration, etc.

Key responsibilities will include the following:

  • Lead idea generation and delivery of improvements in strategic products, channels, and service initiatives for B2B clients and their successful releases and improvements. Key initiatives should focus on faster registration and onboarding of new partners, simplification of shopper registration, reduction of inquiries from partners’ personnel to Customer care channel, improving customer experience for partners, increasing conversion rate of shoppers, etc.
  • Oversee detailed description of B2B improvement initiatives and solution launches, imagining the experience a customer may have and to translate that into requirements for products, UX/UI at all key customer touchpoints.
  • Define, document, and communicate objectives, requirements and constraints for product improvement initiatives and releases, quantify potential and economics of products and services, prioritize initiatives
  • Collaborate with designers and developers to define detailed requirements and features for the products and their support, define implementation timelines, budgets, and communication plans, and all aspects to introduce new products and services as well as for introducing improvements in existing products, services, and customer touchpoints
  • Develop a comprehensive timeline of product and service improvements, track implementation, communicate development status and document progress toward milestones, prioritize and sequence key initiatives
  • Coordinate with other cross-functional areas to provide inputs into legal documentation for products, pricing, and risk, marketing materials, customer care, etc.
  • Work closely with the Key Accounts and SME sales teams to plan fast rollout of new features and services. Lead roll-out, ensuring adequate communication, training, and technical support is available for any new feature rollouts
  • Ensure timely and within budget completion and roll-out of key B2B improvements
  • Ensure reporting of key metrics of the performance of key B2B touchpoints (merchant cabinet, merchant app, online iframes, etc.)
  • When appropriate initiate market research and analysis to understand the market opportunity, customer behavior and identify key areas of improvement in products, features, customer experience touchpoints
  • Responsibility for P&L of B2B products and services and their roll out with partners

Desired skills & qualifications:

  • Proven track record of managing all aspects of successful products and services throughout the life cycle, specifically for B2B and e-commerce segments
  • Proven ability to develop product and go-to-market strategies and effectively communicate recommendations
  • Strong problem-solving skills and ability to work effectively with cross-functional teams in a matrix organization
  • Strong process management skills and discipline
  • Results orientation
  • Excellent listening, negotiation and presentation skills
  • Knowledge of the latest trends in the development of digital consumer financing and payments services and international best practices
  • Technical background with understanding and/or hands-on experience in software development, backend architecture, and web technologies is a strong plus
  • English language – upper-intermediate or higher

We offer in exchange:

  • Ambitious targets and enthusiastic team;
  • Work in a team with experienced top managers and key employees of the company who are ready to share ideas and experiences;
  • Wide functionality and area of ​​responsibility, freedom in choosing the tools to achieve the goal;
  • Professional development: training, advanced training, thematic conferences;
  • Full compliance with the Russian legislation;
  • Fixed salary and bonuses based on the results of work (discussed individually with a successful candidate);
  • Excellent office near the metro Tulskaya.

на вакансию

Прикрепить резюме

Нажимая кнопку «Отправить», вы соглашаетесь с Условием передачи информации и принимаете Политику Конфиденциальности